What is a Claim? Claim[kleym]noun1.An insurance Claim is a policyholder’s request to an insurance company for restitution based on the terms of the insurance Policy. The insurance company, through an Adjuster, investigates the validity of the Claim and pays the policyholder. Share | Have A Question About This Topic? Name Email Address Question Thank you! Oops! Related Contents If a Pipe Breaks Do you know what to do if a pipe breaks in your house? A Home Insurance Claim: To File Or Not To File Learn when it may not make sense to file a claim on your home insurance. Long-Term-Care Protection Strategies The chances of needing long-term care, its cost, and strategies for covering that cost.